Below are helpful resources, forms, insurance information, and FAQs. If you don’t see your question answered below feel free to reach out to our team. We look forward to hearing from you!
Forms
Patient Forms ( New & Existing )
We value the protection of all patient information. We ask all patients to make an account through our portal. Please sign up or register here.
Both new patient forms and existing patient forms will be available through your own personal account.
We appreciate your support in helping us to keep your personal information secure. If you have additional questions please email us at [email protected]
Insurance Coverage
Insurance & Provider Information
Rock Therapeutic Services is open Monday through Friday, by appointment. Below is a partial list of the insurance companies we are In-Network Preferred Providers for:
- Premera Blue Cross
- Regence Blue Shield
- Group Health
- First Choice Health Network
- Aetna
- Lifewise
- Healthcare Mgmt. Administrators
If your insurance carrier is not listed above please call us to verify and discuss other options!
We are contracted with a large network of insurance providers.
Please contact our office for further information.
Office Line: 425-358-4885
Toll Free : 888-885-4680
Fax: 425-358-7159
[email protected]
Helpful FAQs
Does my child need Occupational Therapy and would they benefit?
What do I need to start Occupational Therapy services?
How long is an Occupational Therapy session?
Who is Occupational Therapy for and what does an evaluation assess?
Occupational Therapy is for any child who is struggling with developmental skills or having trouble keeping up with everyday tasks.
An evaluation typically assesses fine and gross motor skills, coordination, balance, motor planning, visual motor, and visual perceptual skills along with much more! We work with children with ADD, ADHD, Autism, Down Syndrome, Cerebral Palsy, Sensory Processing Disorders and those that have emotional dysregulation/ decreased social skills, and difficulties with self-care tasks (dressing, bathing, self-feeding, oral hygiene and toileting).
What guides our treatment sessions?
Cancellations, Sick Policy, Vacations, and Holidays
Cancellation Policy
In order to provide the best possible service and availability to all of our clients, it is our policy to charge $75.00 to clients who do not provide sufficient notice for cancellations.
We ask for as much notice as possible. Ideally, this means at least 24-hour notice.
In this event, parents contact us on or before 8:00 am the day of your child’s appointment.
425-358-4885 or email [email protected]
*If the call is received later than 8:00am the client will be responsible to pay a cancellation fee of $75.00. Three un-canceled ‘no-shows’ are grounds for termination of treatment.
Medical insurance does not cover canceled or missed appointments. In emergency situations (earthquakes, motor vehicle accidents, etc), Rock Therapeutic Services does not require any notice and will not bill the client for the canceled appointment.
Sick Policy
If your child is sick, please keep him/her at home. Children who are not feeling well, will not do well in therapy. If the child is not contagious and seems to be in good spirits you can bring him/her to therapy. If the therapist determines he/she is not healthy enough to participate in therapy, she may call the parent/caregiver to take the child home early.
If your child starts feeling better on the day of his/her appointment, you can call and see if your child’s appointment is still available. We will do our best to find an opening in our schedule for your child to be seen.
We ask for as much notice as possible. Ideally, this means at least 24-hour notice. In this event, parents should contact us on or before 8:00 am the day of your child’s appointment.
425-358-4885 or email [email protected]
*If the call is received later than 8:00am the client will be responsible to pay a cancellation fee of $75.00. Three un-canceled ‘no-shows’ are grounds for termination of treatment.
Vacations & Holidays
Rock Therapeutic Services is closed for some Holidays and professional conferences.
Parents will be notified of any days off or vacation days at least one week prior to the date of leave.